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Our Maui Experience

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Privacy policy

Privacy Policy

Thank you for visiting us online. We are committed to protecting your privacy and developing technology that gives you the most powerful and secure online experience. You can travel through most of our website without giving us any personal information but sometimes we do need it to provide services that you requested. This statement was created in order to demonstrate our commitment to your privacy.


1. Types of information collected

We require customer contact information, (such as name, phone number, address, and e-mail address). This information is only obtained when voluntarily submitted by you. Customer contact information is used to send the information about our company, and contact the customer. We distribute the customer's contact information to, and only to, the designated business that the customer has placed an order. When an order is placed, the business is sent an e-mail or fax with the customer's contact information so that the designated business can ensure that their order meets the customer's expectations.

We continually monitor our website for errors and if one occurs, information about your web browser may be collected to assist us in correcting the problem.


2. Statistical information about your visit

When you visit our site, our computers may collect statistics about your visit. This information is used to monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors use and the browsers people use most. These statistics are used to help us improve the performance of our Web site.

Financial information (credit card numbers, credit card expiration dates, billing address, etc.) is required for most purchases. Customers must provide this financial information, so that we can collect payment for services ordered on the website. Customers have the option of keeping credit card information on file with their account. If a customer chooses not to save their financial information on file, it will only be used to collect payment for the order(s) placed during the order session in which it was given.



3. Use of your personal information

Personal information may be collected from you in order to get your feedback our website, send you emails of our upcoming events, or emails on updates.

We may use your personal information for several purposes such as:

1. To make our website easier for you to use by not requiring you to enter your personal information more than once.
2. To help you quickly find services or information.
3. To contact you when you have received an error while using our website so we can help you solve the problem.

We will disclose your information, without notice, only as follows:

1. To obey orders of the law or comply with legal process served.
2. To protect and defend the rights or property.
3. To act in urgent circumstances to protect our website, it's employees or the public.


4. Control of your personal information

We will not sell, transfer or disclose your personal information to third parties.


5. Security of your personal information

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Only authorized personnel are permitted to have access to this information and are limited by need. All of our employees abide by our Privacy Policy, or face termination.

We use secure connections (SSL) during Registration and Submission, which means information, is encrypted before it is sent over the Internet between your computer and our computers. When we receive your personal and financial information, it is stored and protected by a firewall. The firewall is designed to protect anyone from viewing, stealing or accessing information.



6. Use of Cookies

"Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. We use a feature of your browser to set a "cookie" on your computer. This allows us to link from screen to screen, while maintaining a shopping cart for your visit. We also use cookies allow the web site to remembers important information that will make your used of the site more convenient. Cookies, by themselves, cannot be used to find out the identity of the user. Like most web sites, we use cookies for a variety of purposes in order to improve your on-line experience.

Use the options on your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences (to reject cookies or to choose which cookies to accept).


7. Changes to our privacy policy


If a change is made to our Privacy Statement and/or the way we used our customer's personal or financial information, we will post a notice of the change on the front page of this Privacy statement, as well as on the home page.


General Conditions

By simply placing an order, each customer implicitly and fully complies with the present general conditions. With the goal of satisfying the customer, we may modify the following sales conditions as well as its product range. Customers will be notified of any changes via our webpage.


1. Products and Services

When a customer places an order by phone or online, the customer agrees with the placement of the order once it has been submitted. No objections regarding the quantity will be accepted after the delivery has been executed. The order can be exchanged for any item of equal or less value of the original purchase. We accept all responsibility if the products are not to the consumers satisfaction at the time of delivery. The timeframe is only given as an estimate and subject to delays due to inclement weather or traffic delays. In case the customer is absent at the time of delivery, we will be obliged to charge the delivery fee twice for a return trip. We carefully select the quality offered by each of our promotions. We must be immediately informed of any disputes regarding the quality of the product delivered. In such cases, the disputed items can be returned to using full in exchange for another product, event or promotion delivered by us.


2. Product delivery


We can take your orders as long as the selected product/ promotion is available.

The products are delivered directly to the specified addresses in the shortest possible time. We cannot be held responsible for any errors or late delivery in the event the information given by the customer is incomplete or inaccurate. We therefore recommend you check the accuracy of your contact details prior to submitting your order.

We cannot be held responsible for any late delivery or failed attempt to deliver if the delivery driver cannot access the premises.

Any additional orders requiring an extra delivery will incur supplementary delivery charges.


3. Sales Products

The menu items and prices are subject to change. The prices listed do not include sales tax and will be applied to your total.


4. Payment


There are four methods of payment:

a. Cash payment.

b. Credit card payment over the phone or Internet.

We offer you the possibility of paying your order by credit card (Mastercard, Visa). Any rejection of the credit card by the banking institution may lead to the cancellation of the order or the collection of the amount in cash.

c. Check

We offer you the possibility of paying your order by a personal or company check. You will need your name, address, phone number and drivers license on the check and may be asked to show your identification upon delivery to for security reasons.

d. Gift Certificate

Gift certificate purchased on our site can be redeemed on the phone or on the website. You can use the gift certificate for future purchases and gratuities where necessary. Gift certificates from partner-businesses are not valid with us unless designated by a prior event promotion only with our business name or personnel authorization.


5. Legal Information

We declare that all personal data will be treated in accordance with the privacy law stating: The Privacy Act of 1974, 5 U.S.C. § 552a, Public Law No. 93-579, (Dec. 31, 1974) establishes a code of fair information practice that governs the collection, maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems of records by federal agencies. A system of records is a group of records under the control of an agency from which information is retrieved by the name of the individual or by some identifier assigned to the individual. The Privacy Act requires that agencies give the public notice of their systems of records by publication in the Federal Register. The Privacy Act prohibits the disclosure of information from a system of records absent the written consent of the subject individual, unless the disclosure is pursuant to one of twelve statutory exceptions. The Act also provides individuals with a means by which to seek access to and amendment of their records, and sets forth various agency record-keeping requirements. By agreeing with the general sales conditions, the customer agrees to receive occasional information about products and services from us and our partners.       


 

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